Privacy policy

1. information gathering

We collect information when you register on our site, when you log in to your account, make a purchase, enter a contest, and/or when you log out. The information collected includes your name, email address, telephone number, and/or credit card (in the case of a direct purchase on our site). In addition, for statistical purposes to better understand the uses and usage of our site, we automatically receive and record information from your computer and browser, such as the page you request. In respect of your privacy Solution Park uses Matomo / Piwik we use anonymised statistics, however you can choose not to send statistics at the bottom of this page.

2. Use of information

Any information we collect from you may be used to : Personalise your experience and meet your individual needs Provide personalised advertising content Improving our website Improve customer service and your support needs Contact you by e-mail Administering a competition, promotion, or survey

3. Confidentiality in the case of online commerce

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than what is necessary to respond to a request and/or transaction, such as to ship an order.

4. Disclosure to third parties

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or when we are required to do so by law. Non-prietary information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protection of information

In general, no personal data is requested to browse your site, except for special forms for contact management, newsletter or order validation. We implement a variety of security measures to preserve the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment. Do we use cookies? Yes, our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting user interests. However, this use of cookies is in no way linked to any personally identifiable information on our site. Configuring your cookie preferences: You can accept or decline the deposit of statistical analysis cookies at any time (at the bottom of this page).

a. Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempted from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for customising your interface. These cookies are fully subject to this policy. An anonymised audience measurement tool is used on this website: Matomo / Piwik.

b. Cookies requiring your prior consent

This requirement applies to cookies issued by third parties, which are referred to as “persistent” in that they remain in your terminal until they are deleted or expire. As such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find a link to below. This family of cookies includes audience measurement cookies (including PIWIK), advertising cookies (which we do not use) and social network sharing cookies (including from Facebook, YouTube, Twitter and LinkedIn). Audience measurement cookies compile statistics about the use and attendance of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the website. Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the site, in particular via a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the site: o PIWIK / Matomo whose privacy policy is available (only in English) from the following link: https://piwik.org/privacy-policy/ o Facebook, whose cookie policy can be consulted by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/. o LinkedIn, whose cookie policy can be found by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR o Twitter, whose options for controlling or restricting the use of cookies as well as the policy on the use of cookies can be found at https://support.twitter.com/articles/20170518#. o YouTube, where you will find help on how to delete cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=fr but also the complete cookie policy from the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/.

c. You have various tools for setting cookies

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to change these standard settings so that all cookies are rejected systematically or only some of them are accepted or rejected, depending on their originator. WARNING: We draw your attention to the fact that refusing to deposit cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. If this is the case, we decline all responsibility for the consequences linked to the deterioration of your browsing conditions that occur due to your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences do not constitute damage and you may not claim any compensation as a result. Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no impact on your navigation but cause you to lose all the benefit provided by the cookie. Please read below to find out more about the various tools available to you so that you can set the cookies placed on your device.

d. The settings of your Internet browser

Each Internet browser offers its own settings for managing cookies. To find out how to change your cookie preferences, you will find below the links to help on how to access your browser’s cookie menu: Chrome: https://support.google.com/chrome/answer/95647?hl=fr Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11 Opera: http://help.opera.com/Windows/10.20/fr/cookies.html Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR For more information on the tools used to control cookies, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

6. Unsubscribe

We use the e-mail address you provide to send you information and updates, or information relating to your order, occasional news, general or important information. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

7. Consent

By using our site, you consent to our privacy policy. List of tools used : Matomo (statistical analysis) Joomla and possible components/plug-ins (details on request) Wordpress and possible plugins (details on request) Prestashop and possible modules (details on request) PROVIDERS WITH ACCESS TO DATA PROCESSING : – VivaWeb – Web communication agency – www.vivaweb.fr – 27 ch. des grèses – 81100 CASTRES – SAS Solution Park – 44 rue Montméjean 33100 BORDEAUX If necessary to request access to or delete your data: Please send an e-mail to rgpd@solution-park.com with proof of your identity, the elements and information you wish to consult or delete and which are necessary to identify you.

8. DPO

The data protection officer who manages the data processing register is named on the legal notice page of this site (link at the bottom of the site).